Advance Spine & Pain Center began investigating a security incident on July 31, 2017. On September 6, 2017, as part of its investigation, it learned that its server was accessed by one or more unauthorized users. Letters have been sent to patients whose information may have been affected.
Advanced Spine and Pain Center encourages patients who received letters to contact MyIDCare to establish a free year of credit monitoring services and take appropriate steps to protect their identity. Please call 1-866-537-1672 Monday through Friday from 5 a.m. – 5 p.m. Pacific Time and use the enrollment code provided in the letter. For more information, click here.